Everything is about people

If you’re ever doing a talk about the state of the sector you work in and are struggling to think of something profound, try this simple formula: “[subject matter] isn’t about [actually pretty crucial thing]. It’s about people.” Then soak up the applause, give people a chance to tweet pictures of your incredibly insightful slide, […]

A website critique

In a recent Cultural Digital email I said that a newly-launched website for a visual arts venue (I’m not naming them here) fell short in terms of “accessibility, performance, search engine optimisation, and other modern website standards/basic common senseā€. I wanted to write something a bit more constructive about the kinds of mistakes and omissions […]

Lessons from The Library #1: Cultural organisations and ecommerce

The Library contains a spreadsheet with the CMS, ticketing platform, donations platform, and website designers/builders of 350+ of the largest UK cultural organisations. I’ve just added a column to that spreadsheet showing which ecommerce platforms those cultural organisations are using for their online stores. Of the organisations in my sample, 22% have an online shop. […]