How to create a social media digest for your organisation

The other week I was asking how people who monitor social media on behalf of their organisations spread the information they come across to their colleagues. See my previous post for the full background. I didn’t really get a comprehensive answer from anyone. Important things might get emailed to someone, but less pressing (but still […]

Better living through commenting

Not many people, percentagely-speaking, comment on blogs.  A bit of Jakob Nielsen research showed that: In most online communities, 90% of users are lurkers who never contribute, 9% of users contribute a little, and 1% of users account for almost all the action. I write a lot of blog posts every week and it’s nice […]